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Setting o2 SMTP settings.....problems!

Anonymous
Not applicable

So I'm trying to follow the O2 instructions for setting up the SMTP settings on my Iphone 6s so that I can send email from a different email account I have subscribed to. But I'm coming up with problems and hope you can help!

I enter in all the details as it states

smtp.o2.co.uk

No to SSL, Server port 25 etc etc etc

It verifys but won't send mail again - just sends it to the outbox

So I go in again and try to enter my username and password as the O2 instructions tell me to

But my username is an email

So I am typing xxxxx@gmail.com@o2.co.uk and my password (which I know is correct as I logged in online using the password and username at the same time.

Obviously the user name doesnt look right having 2 x @ in it? Anyways when I complete this it tells me my username and password are incorrect

I'm getting really stuck - can anyone help

Thanks

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MI5
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O2's smtp is not required for a gmail account.
When you add a new account choose Google, enter your email address and password and the rest is done automatically.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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Anonymous
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Sorry my fault! i didnt explain myself clearly. I'm only using my google login as my username for O2. It's not a google account, its an email account with namesco

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MI5
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I'm not familiar with that provider but I think you'll struggle with o2's smtp now it's been closed down.
Is this any help ?
https://www.names.co.uk/support/email/support_centre/upgrading_to_ssl_for_smtp/1519-how_to_enable_ss...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
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Anonymous
Not applicable

Ah perhaps that's why if O2 has shut down its SMTP.

Thanks for your help, I'll have a look at the link and see if I can figure it out!

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MI5
Level 94: Supreme
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Registered:
Let us know and if no good we'll have another think.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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