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Re: passcode lock forgotten

Anonymous
Not applicable

my phone just says, "Enter Passcode.' and will not move fromthat message. What do I do?

 

Message 1 of 13
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Anonymous
Not applicable

First try doing a hard reboot by holding the 'top' button and home button together until the apple logo appears that has worked for me when I have had the issue.

 

Unless you have forgotten the passcode in which case...

The only thing you can do is a full factory reset of your phone... This should help you out... http:/https://discussions.apple.com/thread/5413957

 

Message 2 of 13
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gemz4the1
Level 23: Casual Specs
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I have just found this link - it may be helpful in your situation.  It details the steps to take in order to get around the passcode.

 

http://support.apple.com/kb/HT1212

 

Let us know if it works

Message 3 of 13
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Anonymous
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If its the 4 digit passcode lock then their is no other workaround as the activation lock comes into effect if your on iOS7.

 

Follow the link.

Message 4 of 13
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:

my phone just says, "Enter Passcode.' and will not move fromthat message. What do I do?

 


The obvious thing to do is enter your passcode !

I assume you haven't forgotten it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 13
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gemz4the1
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Registered:

MI5 the OP has forgot their passcode

Message 6 of 13
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MI5
Level 94: Supreme
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Registered:

@gemz4the1 wrote:

MI5 the OP has forgot their passcode


Oh yeah, where's my glasses ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 13
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Anonymous
Not applicable

I've never managed to forget a 4 digit pass lock ?

 

In the end its a security feature designed to protect the owners details held within the iPhone.

 

Another reason I welcomed the new activation lock applied by Apple in iOS7 which is controlled by the apple iD and password.

 

To the OP. If you get stuck then a visit to your local Apple Store may help to see a genius or specialist.

 

Appointment : http://www.apple.com/uk/retail/geniusbar/

Message 8 of 13
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gemz4the1
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Passcode is great for added security.  Even when I don't stay signed in to most apps, it's handy to keep prying eyes away from message.  Although, the obvious downside is when the passcode is forgotten.  Look on the brightside, at least you know the security feature is working well! slight_smile

 

I love the iPhone 5s fingerprint scan (I'd like it on the iPad too) - I can have security on my phone and be lazy and not have to put passwords in.  It'll work well - as long as I don't lose my fingers

LOL

Message 9 of 13
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Anonymous
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@gemz4the1 wrote:

 

I love the iPhone 5s fingerprint scan (I'd like it on the iPad too) - I can have security on my phone and be lazy and not have to put passwords in.  It'll work well - as long as I don't lose my fingers

LOL


 

Dont worry if you 'lose' your fingers.

 

the 4 digit passcode can still be used.    Whistle

Message 10 of 13
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