Solved: Re: Problems with text messages

Anonymous · ‎21-12-2014

For the past week every text I send to a particular number is not being received by the person. She rang O2 and was told the problem lay with me. Every other text message I send to other people is being received so why is this and what can I do? Thanks

jonsie · ‎21-12-2014

They have definitely blocked your number by accident. ...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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MI5 · ‎21-12-2014

Ask them to check their blocked number list.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎21-12-2014

How to check here http://www.macworld.co.uk/how-to/iphone/how-block-number-any-iphone-ios-7-ios-6-3457215/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-12-2014

Hi @Anonymous , what phones have you and your friend got? Can you make voice calls to her?

Anonymous · ‎21-12-2014

If not in blocked, if your friend has an Android phone take a look in their spam folder, they may be in there.

jonsie · ‎21-12-2014

They have definitely blocked your number by accident. ...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎21-12-2014

Make sure you've not added them accidentally too.

Anonymous · ‎21-12-2014

I have iPhone 4 and my friend has got a Samsung I think, she changed it a couple of months ago

jonsie · ‎21-12-2014

It's the Samsung 99.9%....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎21-12-2014

Just tried to ring her there and got put straight to voice mail so it looks like she's blocked me, hopefully cos her phone is new and it's been an accident!

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