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HOW TO REGISTER THE TU GO APP ON THE APPLE IPAD AIR 2

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Anonymous
Not applicable

on ‎23-12-2014 08:51

on ‎23-12-2014 08:51

Can anyone tell me how to register the TU GO APP on the apple iPad Air 2. When you register it sends a code by txt to my mobile data tariff number. I was online by 02 GURUS that the code would be sent to my notifications on the iPad but this hasn't happened. I went into my local 02 store and have said this can not be done. My plane is a 3GB DATA and 100 txt messages per month for my iPad Air 2.

Can anyone help?
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MI5
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In response to Anonymous
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on ‎23-12-2014 10:21

on ‎23-12-2014 10:21

Put your sim card in a phone to get the code.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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‎23-12-2014 09:06 - edited ‎23-12-2014 09:16

‎23-12-2014 09:06 - edited ‎23-12-2014 09:16

Are you able to obtain the code by using another device ?

 

Couldnt the staff suggest another method. 😔

 

Look ok at the part 1 video in this self help thread by fatboy -> 

 

http://community.o2.co.uk/t5/TU-Go/Video-guides-showing-how-to-use-TU-Go/td-p/638937

 

Help link for Tugo http://www.o2.co.uk/help/products-and-services/tu-go

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MI5
Level 94: Supreme
In response to Anonymous
  • 151656 Posts
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Registered:

on ‎23-12-2014 10:21

on ‎23-12-2014 10:21

Put your sim card in a phone to get the code.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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