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Anonymous · ‎07-12-2016

When I try to log on to O2 wifi hotspot it asks me to enter a code which will be texted to my phone. This code never arrives even though the phone number quoted is correct. I am therefore unable to complete the logon. Any help would be much appreciated.

MI5 · ‎07-12-2016

You will need to contact cs I'm afraid to get your account checked or reset http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-12-2016

You will need to contact cs I'm afraid to get your account checked or reset http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎14-12-2016

Hey @Anonymous How are you doing? Did MI5's advice above help you out and were you able to sort the hotspot issue in the end?

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