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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9507 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383017 Views
  • 4 replies
  • 0 kudos

Resolved! Touch ID & Accessing MyO2 via the iPhone App.

For some reason I cannot get into MyO2 by using my Touch (Finger Print) ID. I have checked and it is switched on the the App Settings in MyO2. As anyone got any suggestions? Thank you.

Anonymous by Not applicable
  • 5831 Views
  • 5 replies
  • 0 kudos

Resolved! i phone fault

I am purchasing my i phone 6 through O2 and it is just over 1 year old. It started to be multi touch unresponsive and signs of false touch. I took it into the O2 store in Watford where I had purchsed it. I was told to take it to the Apple Store in Wa...

Anonymous by Not applicable
  • 2385 Views
  • 4 replies
  • 0 kudos

Resolved! Data Usage

Help- my online invoice shows multiple small ammount ( pennies) charges for idata.o2.co.uk desitnation data event. I have 6Gb data allowance per month and come nowhere near to using this. I've asked O2 about this and they confirm it is not a data cha...

Anonymous by Not applicable
  • 2749 Views
  • 1 replies
  • 0 kudos

Resolved! Unlocking iPhone 6

Hi.I bought iPhone 6 on ebay. Phone was previously supplied by O2 and is locked. I have try to unlock it but I couldn't.I have phoned customer service and they told me to buy sim free card because I am not O2 customer. Top up to get 15 £ airbalance f...

Anonymous by Not applicable
  • 3739 Views
  • 14 replies
  • 0 kudos

Tethering in France

My iphone 6 will not tether when I travel to Northen France. It seemed to work the first time I visited when the phone was new but stopped on the next visit. it is running on iOS 10.2Any suggestions?

Anonymous by Not applicable
  • 3200 Views
  • 5 replies
  • 0 kudos

Resolved! No Data Whilst On A Phone Call - O2 iPhone 6S

I recently got on contract with O2. I have an iPhone 6S & noticed something weird. Excluding wifi, I cannot go on the internet whilst on a phone call. As the caller I lose out on 4G completely & the receiver who is also on O2 on an iPhone 6S drops da...

Anonymous by Not applicable
  • 7129 Views
  • 6 replies
  • 0 kudos

Resolved! Unlock phone

I recently bought a second hand iphone 5 that is locked to O2. Is there any way to get this unlocked ?ThanksJoe.

Anonymous by Not applicable
  • 3086 Views
  • 1 replies
  • 0 kudos

Resolved! Can't see my order?

Forgive me because I'm not fab at this, I ordered a iPhone se on contract. Have conformation emails. Was emailed to log into my account to view my order & track it with the number provided & it says I have no orders?

Anonymous by Not applicable
  • 4115 Views
  • 6 replies
  • 0 kudos