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Pink screen

Anonymous
Not applicable
Does anybody know why my screen has gone pink with a white border. It is 16 months old. Thank you in advance.
Message 1 of 9
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1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Message 5 of 9
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8 REPLIES 8

Anonymous
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Hi and welcome

I recall you have an iPhone 5.

Try a reset by holding the top sleep wake button and home button until the apple logo appears and then let go of both. The iPhone will reset.

If that does not work try Settings, General , Reset, Reset All Settings.

Perform a backup to iCloud and or iTunes and perform a restore.

If that fails it could need to be looked at by an Apple Genius Bar.

http://www.apple.com/uk/retail/geniusbar/
Message 2 of 9
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Anonymous
Not applicable
Hi. Thank you I tried re setting phone but that has not worked. If I try going into settings and doing that one, including backing everything up, when that is done will it put ios7 on my phone, at the mo I am running on ios6.
Message 3 of 9
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Anonymous
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Yes if you restore iOS 7.1.1 will upload and you cannot downgrade it back to iOS 6.
Message 4 of 9
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Anonymous
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Message 5 of 9
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Anonymous
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Hi. Many thanks for your help, I think I will put up with pink screen, not ready to go on to the other side yet. 😄
Message 6 of 9
16,335 Views

Anonymous
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iOS 7 isn't that bad !

Anyway take care.
Message 7 of 9
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Anonymous
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Hi. Thank you for link that is exactly what my phone screen looks like.. My phone is out of warranty I will just have to live with it. Thank you for your help. 😄
Message 8 of 9
16,332 Views

Anonymous
Not applicable
You're Welcome.

I have come across people in my local Apple Store who have visited and started their sentence with " I have a problem with my iPhone , but it's out of warranty"

The specialist said , Let's take a look anyway.

Also Apple do offer an out of Warranty Service ,but at a cost. 😞

http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iphone

However if as you say you can live with it that's fair enough.

wink
Message 9 of 9
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