
on 10-01-2013 23:56
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on 10-01-2013 23:56
Hi,
I have spent quite a lot of time with O2 gurus on chat trying different things to fix this. But when I tap the Personal Hotspot button I get a pop up redirecting me to a FAQ page on MyO2.
O2 Gururs told tethering is activated on my account, and it should work. So far it didn't.
Can Someone offer help in this regard.
Thanks,
Apratim
iPhone 4, iOS 5.1.1
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on 11-01-2013 20:35
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on 11-01-2013 20:35
I think it may be the tariff that is not provisioned for hotspot, the tariffs since march 2012
have it included but previous to that it had to be added as a bolt on, call cs and ask then to add it or to change your tariff to current one to include hotspot. Hope this sorts it out for you.

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on 11-01-2013 00:00
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on 11-01-2013 00:00
I should check are you on pay monthly?
Welcome to the forums:)

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on 11-01-2013 00:01
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on 11-01-2013 00:01
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 11-01-2013 20:22
I am on pay monthly and my 24 months contract started in March 2011.
Any help will be much appreciated.

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on 11-01-2013 20:30
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on 11-01-2013 20:30
What are you trying to use on the hotspot connection?


on 11-01-2013 20:35
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on 11-01-2013 20:35
I think it may be the tariff that is not provisioned for hotspot, the tariffs since march 2012
have it included but previous to that it had to be added as a bolt on, call cs and ask then to add it or to change your tariff to current one to include hotspot. Hope this sorts it out for you.

