Solved: Re: Open Code

Anonymous · ‎25-09-2017

HI,

I recently transferred my account from Citi Corporate to a personal contract. i was given an open code "CVO 01" for a 25% discount, however I been unsuccessful in trying to apply to my account, now three bills can been and gone without my discount being applied!

Appreciate you help.

thank you

Paul.

MI5 · ‎25-09-2017

All we can give you is the help guide https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Open-amp-Friends-and-Family-discounts-H...
You’ll have to chase up with customer service on 202 but discount must be applied in the first month so I suspect you have missed it now unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-09-2017

All we can give you is the help guide https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Open-amp-Friends-and-Family-discounts-H...
You’ll have to chase up with customer service on 202 but discount must be applied in the first month so I suspect you have missed it now unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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