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O2 insurance - my water damaged iphone 4S

terracotta
Level 1: Joiner
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My water damaged iPhone 4S is being replaced by O2 insurance. I have not been able to clear my photos, contacts etc from it. I am worried that it might be refurbished and then someone else will get it and be able to see all my photos, contacts, emails etc. Could this happen?
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MI5
Level 94: Supreme
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If severely water damaged the motherboard will go into the bin - It cannot be recovered.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
If severely water damaged the motherboard will go into the bin - It cannot be recovered.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Anonymous
Not applicable
I wouldn't worry.

They will dispose of the handset if it's water damaged and or use parts from it.
Message 3 of 4
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Anonymous
Not applicable
It could but I wouldn't worry about it O2 will clear it before they do anything with it certainly if they intend to sell it or send it out again
Message 4 of 4
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