
on 15-01-2018 20:40
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-01-2018 20:40
Unfortunately, my phone got water damaged on a recent holiday. I have insurance with o2, but really want to back up my data before sending my phone for repair. I think the battery could be water damaged. Do you know if my insurance claim would be void if I were to try replacing my battery? The data on my phone is valuable, which is why i want to try and back it up before sending through for repair.
Solved! Go to Solution.
Accepted Solutions
- 153079 Posts
- 652 Topics
- 29218 Solutions
on 15-01-2018 22:07
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-01-2018 22:07
Sure, it relies on the owner setting what is backed up but once set it's all automatic and effortless.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-01-2018 20:44
TBH, I wouldn't do anything to the phone as insurance companies will find any excuse to not pay out, and changing the battery wouldn't necessarily fix it for you to get your data backed up either.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 97151 Posts
- 614 Topics
- 7208 Solutions
on 15-01-2018 22:00
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-01-2018 22:00
It's likely that more than the battery is damaged. The water will have shorted out various components. Please don't mess with the phone. If you haven't backed up the phone regularly then you have a big problem. You should backup regularly at least once a week.
If you risk changing the battery you can kiss goodbye to any insurance claim.
- 153079 Posts
- 652 Topics
- 29218 Solutions
on 15-01-2018 22:07
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-01-2018 22:07
Sure, it relies on the owner setting what is backed up but once set it's all automatic and effortless.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 97151 Posts
- 614 Topics
- 7208 Solutions
on 16-01-2018 01:28
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 16-01-2018 01:28
Well hopefully the OP has set it up.....
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 16-01-2018 11:50
Hi @Anonymous! Sorry to hear about your phone! 😞 Please do let us know how you get on with it?

