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O2 Data Plan on Apple Watch Ultra not able to set up (Error 14 / 15 / 110)

Grant1871
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Hi, 

iPhone 15 Pro & Apple Watch Ultra - cannot setup Mobile Service on Watch but have a plan in place and billing ..  error codes 14/15/110 ! 

 

Please help as Customer Services dont know how to .... ! 

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Enlli
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The only thing we know as customers is in this guide which contains error codes

iPhone 14 & Apple Watch - Megathread 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Grant1871
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Yep read that ...  need a eSIM reset but Customer Services have no idea how to ....  

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Enlli
Level 69: Guiding Light
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Try the social media team they are more clued up

Links in the guide

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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