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MJP1980
Level 1: Joiner
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on ‎10-12-2024 15:09

on ‎10-12-2024 15:09

Ordered AirPods on 01/12/24 and just keep getting the same message every day:

 

“O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you in the next few days. Our carrier will text you with updates. Thanks.”


App won’t let me log in to discuss with anyone. 

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MI5
Level 94: Supreme
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on ‎10-12-2024 15:30

on ‎10-12-2024 15:30

@MJP1980 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

There was an issue at the warehouse which should now be resolved.
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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