Solved: Not abe to make calls

Teresa12 · ‎11-04-2022

New phone no 5g so unable to make or receive calls

MI5 · ‎11-04-2022

If you upgraded, use your old SIM or do a SIM swap to activate the new one.

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-04-2022

@Teresa12

If you upgraded, use your old SIM or do a SIM swap to activate the new one.

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Teresa12 · ‎11-04-2022

Thanks so much, all working now although not showing 5g

Cleoriff · ‎11-04-2022

@Teresa12

Don't worry about 5G currently. People have been having issues with it over last few days.

4G will do exactly what you want. It works well for me.

Veritas Numquam Perit

MI5 · ‎11-04-2022

You're welcome @Teresa12

You need to be in a strong 5g area to get 5g which is limited currently. There are also some issues with 5g so don't worry about it for now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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