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Level 1: Joiner
Posts: 2
Registered: ‎30-05-2019
Accepted Solution

No mobile data network in Singapore

I am in Singapore and get an error message saying that "Could not activate mobile data network you are not subscribed to a mobile data service"  I have just come from Dubai where everything was OK. I had a similar problem inFrance 2 weeks ago. I have tried to reset settings - bit that does not work. The phone shows the APN for Mobile data as idata.o2.co.uk - there is a user name and password. Help

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Registered: ‎22-08-2016

Re: No mobile data network in Singapore

Hi @Stuffy 

 

Try changing your apn to mobile.o2.co.uk if you are pay monthly or payandgo.o2.co.uk if you are PAYG.

 

Hopefully, that should sort out your problem but if not, please do come back where one of our more tech savvy members may be able to assist you further. In the meantime, welcome to the forum Welcome

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

Posts: 70,182
Topics: 547
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Registered: ‎04-01-2009

Re: No mobile data network in Singapore

Reboot the phone and then try a manual network search.

Level 1: Joiner
Posts: 2
Registered: ‎30-05-2019

Re: No mobile data network in Singapore

Thanks. That worked.
Level 6: Acolyte
Posts: 198
Registered: ‎08-03-2019

Re: No mobile data network in Singapore

What did?
Manual search or APN change?

Boss,
Posts: 70,182
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: No mobile data network in Singapore

I would think changing the apn setting.