Solved: No Signal

Holly94 · ‎31-01-2022

Hi,

I just upgraded my phone to an iPhone13. I’ve inserted the SIM but I still get no signal.

I’ve restarted my phone and put in on and off aeroplane mode and this doesn’t solve the problem.

How do I fix it?

madasaf1sh · ‎31-01-2022

@Holly94

Have you done a sim swap at all from your old sim card to the new card as per the instructions in the sim wallet?

If not then follow this guide here Guide: Sim Swap: a mini guide 2017 update

Or just use your old Sim Card in the new iPhone

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎31-01-2022

@Holly94

Have you done a sim swap at all from your old sim card to the new card as per the instructions in the sim wallet?

If not then follow this guide here Guide: Sim Swap: a mini guide 2017 update

Or just use your old Sim Card in the new iPhone

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

O2

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