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No 4g?

Anonymous
Not applicable

on ‎11-03-2015 16:00

on ‎11-03-2015 16:00

Hi I'm new to o2 just got the iPhone 6 plus and for some reason every time I arrive home I lose 4g signal? Iv done a search and I'm in a 4g area
Anyone else have this problem tia 😃
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Bambino
Level 86: Prestigious
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on ‎11-03-2015 16:44

on ‎11-03-2015 16:44

http://status.o2.co.uk/

I DO NOT WORK FOR O2



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Anonymous
Not applicable

on ‎11-03-2015 16:45

on ‎11-03-2015 16:45

Are you in a 4g area at your home address do you know? ??
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MI5
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In response to Anonymous
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on ‎11-03-2015 16:47

on ‎11-03-2015 16:47

It may be dropping when indoors due to it being a weak 4g signal.
If you are receiving 4g elsewhere it must be due to the location.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎11-03-2015 17:18

on ‎11-03-2015 17:18

Hi guys Yeah I'm in a 4g area but as soon as I get near my house it drops to 3g? weird init
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MI5
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In response to Anonymous
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on ‎11-03-2015 19:37

on ‎11-03-2015 19:37

Must be weak signal. Those signal checkers are only a rough estimation.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎11-03-2015 19:40

on ‎11-03-2015 19:40

Those signal checkers are bordering on fraudulent in my opinion given how totally inaccurate they are
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Anonymous
Not applicable
In response to Anonymous

on ‎11-03-2015 19:43

on ‎11-03-2015 19:43

Seen 4G once... for a very short time in York, Unfortunately I do not live there and 3G is ropey where I live. Consider yourself lucky you've seen it at all.
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Anonymous
Not applicable

on ‎11-03-2015 19:46

on ‎11-03-2015 19:46

@Anonymous

When you say your signal drops to 3g near home, is that for data?

If you are on calls you can only use 2g and 3g, currently 4g doesn't carry voice calls.
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Anonymous
Not applicable

on ‎11-03-2015 20:11

on ‎11-03-2015 20:11

yes piper as soon as I pull up outside my house it's like flicking a switch and in the house if I turn my wifi off I sometimes only get E signal
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