New contract SIM doesn't receive 4G

[Anonymous]

So my SIM that I just disconnected recieves 4G but my new contract SIM doesn't

It defintely is a 4G SIM and contract

[Cleoriff]

You see...my idea of creating a list in date order was good...only now you can do it that way for CS instead of for me...

[Anonymous]

I'm sure you'll be happy when this situation has been resolved @Anonymous ,and you can get back to enjoying your phone and service.

Like the others I hope this is resolved to your satisfaction asap.

Looking forward to a positive update. 😄

[Anonymous]

1 hour wait in the telephone queue later.... Finally being connected with my old number again as requested 4 days ago! Yippeeee oh and £5 credit on my bill for the 3 days....

[Cleoriff]

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@Anonymous wrote:
1 hour wait in the telephone queue later.... Finally being connected with my old number again as requested 4 days ago! Yippeeee oh and £5 credit on my bill for the 3 days....

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Finger crossed....again...:smileywink:

[jonsie]

Back up and mobile, good news at last

[viridis]

Glad you're finally sorted.

[Anonymous]

Hallelujah 😄

Enjoy and I hope all is ok from now.

[Anonymous]

Hurrah!!! Old number is finally back with me. Oh the joy. Also got response from 02 about the termination fee business and they're willing to take it back down for me as a one off

[MI5]

Had a good day today then

[Anonymous]

Ohhh a very good day indeed. Now just to call once more to get my myo2 sorted out