New contract SIM doesn't receive 4G

[Anonymous]

So my SIM that I just disconnected recieves 4G but my new contract SIM doesn't

It defintely is a 4G SIM and contract

[Cleoriff]

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@Anonymous wrote:
How do I go about that? Threaten to leave?

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That's one way...but then they could call your bluff 

[MI5]

Just badger cs once you get sorted and lay it on thick about how much stress it has caused you
No guarantees but worth pushing for a fiver a month reduction

[Anonymous]

I'm not savvy enough to try and get reduced bills for good but I will stand my ground about getting reimbursed for my few days at least

[MI5]

Have a nervous breakdown whilst on the call !!

[viridis]

Nah, think of it like this, all you want is a discount on AIR
That's what you pay for,,, AIR.

[Anonymous]

It's the misleading information I've been given that's done it most for me. Night after night of "I'll put it on priority" you'll be done by 12 midnight blah blah when nothing was being done

[jonsie]

Put a summary of the events in a written complaint and see what they come back with...

[viridis]

Don't keep calling it misleading info, call a spade a spade, lies.

[Anonymous]

Yes you are all right. A very long 2nd complaint email will be done tomorrow. I hope they feel the disappointment reading it

[viridis]

I hope so, as always, let us know how it goes. Cross fingers for you.