Network

[Anonymous]

My iPhone 5 keeps failing calls when in the phone it people. Not sending messages and not letting people call me or for me to call out? Is their a reason for this? I haven't done the newest upgrade the 7.0.4 one could this be why? As it happened before this was even out? Any help would be appreciated as driving me insane now

[MI5]

Check your network status.

Remove, clean and replace sim card.

Check sim in another phone.

Replace phone if proved faulty.

[Anonymous]

Iv done all of these before. Didn't make a difference. This didn't happen until I'm updated it

[MI5]

You didn't say what you'd done so I had to guess
So, you've had a replacement phone too....?

Factory reset the phone?

[Anonymous]

Story just reread it and sounded moody ha. No done all the resetting and that not got a new phone coz it's not insured would you reccomend the newest updat?

[MI5 · Accepted solution]

I'd always say to go for the latest update.
Then after backing up do a complete reset of the phone.
If the phone is faulty Apple will replace it under warranty so no need for insurance as long as it's just gone faulty and not been dropped or water damaged etc....

[Anonymous]

Lovely thank you

[MI5]

Good luck and let us know how you get on....

[Anonymous]

Done both of them and it's now coming up with no network.

[Anonymous]

And starting to flicker omg!