Network

[Anonymous]

My phones GPRS and 3G has gone since 11am today and I can't use anything that needs internet. I have tried turning my phone on and off and reset my network settings and noting is working. I can only iMessage etc. if i'm connected to wifi so it's not helpful when im at out and about. Anyone else facing this problem or know a solution to the problem?

[sunshine1]

Six hours for me, so far, with no emails or internet. I also have a red dot on Voicemail, which won't go away. 

[Toby]

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@Anonymous wrote:

Toby, outgoing calls and texts working. Just got first incoming text at 1715. Still no incoming calls ...

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Thanks for the update Steve!

I'm chasing for some more info now and I'll hopefully have some good news soon.

[Anonymous]

Down for me too. I have wifi but nothing at all else. O2 CS lines jammed, so assume it's a major outage. Been a bit of a disaster for me as I was unable to be reached about something critical. 😞

[Anonymous]

Same for me - 3G stopped working about 12:45 and is not working now... That's almost 8 hours downtime.

[Anonymous]

I've had a 'No Service' message since around 3pm on my personal phone (iPhone 5) but no problem at all with my work mobile which is also on O2.

[Anonymous]

My phone has not been working since mid morning but the wife's phone is fine.

Both on O2.

Cost me a fortune today in lost business as no communication!

Come on O2 get it sorted!

[Anonymous]

No 3G or iMessage since 11am too! Have done everything as directed reboot, reboot, turn off, turn on ........ oh and red dot on call icon too! All i can say is its one expensive torch!! NOT happy. Any idea to when it will be resolved before I have to dig out the old reliable back up brick? 

[Anonymous]

same problem here had no data since 10:30 this morning and not been able to recieve texts from my girlfriend who was sat at home with our baby worrying about me whats going on?????

[Anonymous]

I can make & receive calls but no texts or 3G since about noon, yet network status is supposedly fine in my area

[MI5]

Its nationwide Roy

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We are continuing to work on a fix for the remaining customers who are still experiencing difficulties using their mobile phone.We again apologise for the inconvenience.