My order

[Wkwp]

I ordered my iPad 2 WEEKS AGO and I have just now got an email saying that my item is out of stock. That’s it. Doesn’t say how long I’ll be waiting or how long I should expect it to be when it comes just that its out of stock. How utterly disgraceful! All about taking money and racking up bad customer feedback and satisfaction by the looks of it! Someone please tell me of advice me a rough estimate because I’m appalled. 2 weeks already.

[Cleoriff · Accepted solution]

Hi @Wkwp 

We wouldn't know on here, sorry...

You'll need to call O2

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.