Solved: Re: My order

Louise3 · ‎26-03-2020

My order was in stock then told it wasn’t once my order went through any chance I could just change colour of phone that’s in stock to speed up my order please

Bambino · ‎26-03-2020

@Louise3 This is not O2. This is a customer community. Your only chance of doing this is by speaking to customer service. You can try, but lines are extremely busy owing to the current crisis, and I don't think your request would be classified as a priority. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

I DO NOT WORK FOR O2

View solution in original post

MI5 · ‎26-03-2020

@Louise3

That isn't possible with the way O2's sytems work and in all honesty there's no guarantee a different colour would be in stock either.

The website doesn't show a live stock status unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎26-03-2020

@Louise3 This is not O2. This is a customer community. Your only chance of doing this is by speaking to customer service. You can try, but lines are extremely busy owing to the current crisis, and I don't think your request would be classified as a priority. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

I DO NOT WORK FOR O2

O2

My order

Delivery

Transfer sim to new phone

voicemail notification

Apple Watch with cellular and iPhone upgrades

Data Plan