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Re: My o2 experience (new online customer)

Think you will find all these companies are the same.   Years ago I wanted an iPhone without paying at the point of sale and the only  way  I could do it was via Vodafone.  To say that phone was a disaster would be an understatement but Vodafone refused to accept it was faulty.   I went to the Apple Store and they tested it and without question changed the phone.   That was a short flirtation to iPhone and vodafone.