My account

[Anonymous]

I am trying to log into my account and u have my email address incorrect?

[Anonymous]

@Anonymous We are not o2 customer service. Do you have the correct login details?

call customer services 

http://www.o2.co.uk/contactus

[MercedesS]

Hello @Anonymous,

Are you still having trouble signing in? Maybe you can try here: Get help signing in?

They have a list of things you can do to make the process a bit easier and if you're on your O2 mobile or tablet or mobile broadband, just go to your settings and turn off wifi: Using your data connection will help us find your account automatically!!!

And you can always use your phone number!!!!  

Hope this helps!

[MI5]

If the email is wrong you won't be able to receive the verification link so won't be able to log in.
Customer services will have to correct the email address first.