Calls in France to French numbers

Anonymous · ‎26-05-2017

I am in France, have purchased O2 travel plan but now I can no longer make calls to French (33) numbers. A recorded message tells me so in French. I've had serious car and travel problems and I've needed to contact garages and hotels, but I am only able to make contact with UK numbers.

Anonymous · ‎26-05-2017

In France, unable to call French numbers!

MI5 · ‎26-05-2017

How are you dialing the number?
You need the format 0033 and drop the first 0 of the French number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎27-05-2017

Also, I find the same in Spain if dialling a Spanish number by inputting digits manually. However... if I put the same number in my phone contacts and call from there it always connects. Its the same if I am calling friends who live in Spain, taxi's or shops. Worth a try.

Veritas Numquam Perit

Martin-O2 · ‎02-06-2017

Hi @Anonymous have you been able to contact French numbers from your mobile since your post?

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