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Moving SIM-only account to new unlocked iPhone

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Scottivo
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on ‎14-09-2022 14:51

on ‎14-09-2022 14:51

I have an iPhone 11 Pro, bought unlocked directly from Apple. I have an O2 SIM-only contract. I have bought a new unlocked iPhone 14 Pro from the Apple store. Can I simply take the existing O2 SIM card out of my old phone and use it immediately in the new phone?

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MI5
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on ‎14-09-2022 14:53

on ‎14-09-2022 14:53

@Scottivo 

Yes you can, but you will need a new sim if you are in a 5g area (unless yours is already 5g).

You can get a 5g sim from any O2 store or by contacting O2 online or by phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎14-09-2022 14:53

on ‎14-09-2022 14:53

@Scottivo 

Yes you can, but you will need a new sim if you are in a 5g area (unless yours is already 5g).

You can get a 5g sim from any O2 store or by contacting O2 online or by phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Scottivo
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on ‎14-09-2022 15:06

on ‎14-09-2022 15:06

Thanks for the swift reply MI5. There's no 5G where I live, so I won't upgrade for now.

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MI5
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on ‎14-09-2022 15:38

on ‎14-09-2022 15:38

@Scottivo 

No problem for you then mate.

Just swap your old sim to the new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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