Mobile data not enabled on upgraded iPhone

[Anonymous]

Dear Sir/Madame,

I recently upgraded my iPhone 5 to an iPhone 7.

I am not able to use mobile data for apps.

Can I check the you have the correct settings for my phone? Stettings are:

Mobile data

APN: idata.o2.co.uk

Username: vertigo

Password:******

Visual voicemail

APN: idata.o2.co.uk

Username: vertigo

Password:*******

MMS

APN: idata.o2.co.uk

Username: vertigo

Password:******

MMSC: http://mmsc-ac.mms.o2.co.uk:10021/mmsc

Proxy: 82.132.254.1:8080

Thanks Greg

[Cleoriff]

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@gmarkj wrote:
MMSC is different above to the one on the link.
However, the link is 2+ years old.
They match the geeksquad settings though (http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20iPhone%20APN%20MMS%20mobile%20internet%20se...) which suggest they are ok.
Only thing is missing the max message size.

---

If the link is incorrect then maybe it needs updating @Toby? It is a community guide and apparently showing wrong information

[MI5]

Message size isn't particularly important and I think the size field has been removed anyway.
The correct carrier file (which downloads automatically) will have all the correct info anyway so guides for iphone settings are pretty pointless unless any manual changes are needed for specific reasons.

[Cleoriff]

I understand what you are saying but I use the guide frequently as I have no idea of the settings...so if it's wrong I would think it needs updating (or I could just use the geek squad one?)

[MI5]

As I said, manual settings, ie changing them from those set by default in the carrier file, are only for specific troubleshooting reasons, so should only be advised with knowledge of the implications.
The best advice to give regarding settings is for the customer to check their carrier file is up to date and is the latest version, which can be done from the software update setting on the phone.

[Cleoriff]

Then I will avoid questions regarding settings on phones. I don't want to be guilty of giving out wrong information and obviously I am not as knowledgeable about this as you are

However, fact remains that in the Index of Help Guides we have two links regarding settings for Android phones and iPhones. 

[Toby]

Hi guys,

If these settings are now out-of date, new guides with the settings are more than welcome in the community. If they help even 1 or 2 people, its worth it in my view :).

If anyone would like to, PM me any time!

[adamtemp64]

@Toby

The issue is the path to enter the settings has changed

Ios10 Settings> Mobile Data or(cellular) > Mobile Data options or (cellular)> Mobile Data network or (cellular) > enter in there

Cellular will show instaed of mobile if incorrect localisation is used

[Cleoriff]

I have said before and would just like to repeat it ....All the guides should be reviewed on at least an annual basis. Systems change, settings change, things evolve. If outdated information is being posted then the guides are not useful to anyone. I am more than happy to get involved with anything EXCEPT specialised guides which need a degree of technical expertise ...

[MI5]

Just delete the iphone guide completely as it's not needed.