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No signal

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Anonymous
Not applicable

on ‎01-03-2013 10:52

on ‎01-03-2013 10:52

I just bought an iphone on pay monthly and i dont get any signal where i live, just confused cos ive always had great signal here with 3g and messages and calls on my htc but now this iphone doesnt have ANY signal here ever. just wandering if its something i couldve done wrong setting up my phone or was my mistake just getting an iphone in the first place 😕

 

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Bambino
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on ‎01-03-2013 10:58

on ‎01-03-2013 10:58

You may have the wrong APN settings. Text the word 'active' to 2020 and try the settings that you receive back.

I DO NOT WORK FOR O2



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adamtemp64
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on ‎01-03-2013 10:55

on ‎01-03-2013 10:55

is it working ok in other locations have you checked for local issues http://status.o2.co.uk ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Bambino
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In response to adamtemp64
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on ‎01-03-2013 10:58

on ‎01-03-2013 10:58

You may have the wrong APN settings. Text the word 'active' to 2020 and try the settings that you receive back.

I DO NOT WORK FOR O2



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MI5
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on ‎01-03-2013 11:37

on ‎01-03-2013 11:37

I assume you have called O2 to activate your SIM ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎03-11-2016 19:48

on ‎03-11-2016 19:48

I'm on my second iPhone 7 because of signal issues, mainly at home. Where my iPhone 6,5 and phone all worked albeit on 2g! I've done a sim swap and no joy. Worryingly o2 will not accept users have reported this problem. I have no choice other than downgrading back to the 6!
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MI5
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on ‎03-11-2016 19:55

on ‎03-11-2016 19:55

We think it might be an iOS10 issue as there are many reports across all networks.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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