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Missed calls

Anonymous
Not applicable

on ‎04-04-2015 10:46

on ‎04-04-2015 10:46

Just recently on my iPhone 5s I keep getting text messages saying "you missed a call from me" even though my phone was next to me and had a signal, it doesn't ring, the first thing I know about it is the text message. Is anybody else having the same problems?
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jonsie
Level 94: Supreme
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on ‎04-04-2015 10:50

on ‎04-04-2015 10:50

Check for any network issues here : Service Status

Try removing and cleaning the sim card.

Try a reset by holding the power button and home button down together until the Apple logo appears then release them.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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In response to jonsie

on ‎04-04-2015 10:55

on ‎04-04-2015 10:55

Thanks I'll try that
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Anonymous
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In response to Anonymous

on ‎04-04-2015 11:25

on ‎04-04-2015 11:25

Is any of the call diverts switched on
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Anonymous
Not applicable
In response to Anonymous

on ‎04-04-2015 11:44

on ‎04-04-2015 11:44

I had this a few days ago - but only one number was affected, he was on giff gaff - it has appeared to have cleard itself now so maybe just a network issue somewhere.

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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎04-04-2015 11:48

on ‎04-04-2015 11:48

Check that do not disturb isn't enabled.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎09-04-2015 09:24

on ‎09-04-2015 09:24

Hi @Anonymous how is it going? Have you been able to solve this? Let us know if you still need help slight_smile
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