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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9104 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382328 Views
  • 4 replies
  • 0 kudos

No service

I recently got an iPhone 5c, and got a new sim. My phone was working perfectly until the carrier said it had an update, my carrier is on 18.0 right now. Ever since I updated the carrier the phone has had no bars and sometimes no service. I've tried m...

Anonymous by Not applicable
  • 4984 Views
  • 24 replies
  • 0 kudos

Resolved! Signal Dropping every time I make a Call

Quick question..... I have noticed, that on my iPhone 6, whenever I make a normal phone call, my 4G signal (or 3G) will completely vanish? As an example, yesterday, I was in area of 4G and my phone had 5 full bars/spots/dots (!!). I then made a phone...

DinoF by Level 12: Nimble
  • 32050 Views
  • 46 replies
  • 2 kudos

Resolved! Friends and family discount

HiCan you upgrade online or do you need to upgrade in a store to be able to get O2 staff discountAlso is it available yet for iPhone 6

Anonymous by Not applicable
  • 10526 Views
  • 10 replies
  • 0 kudos

Resolved! Mobile data

I am supposed to have 300MB of mobile data but when I try n go online on my phone it was no cellular data. I have just changed to iphone 4 my sis sent me. Thanks Sarah

Anonymous by Not applicable
  • 2755 Views
  • 4 replies
  • 0 kudos

Interference on calls!

HiCan anyone please help? When myself & family members are making calls (we all have iphones, recently very new) whether it is to a landline or a mobile, regardless of who the mobile phone provider is, people cannot understand what we are saying, it'...

Anonymous by Not applicable
  • 8732 Views
  • 37 replies
  • 0 kudos

How to clean an iphone 'Home' button

Thought I'd share this, as it took me weeks to finally get my 'Home' button working, but only took seconds to sort it out! I tried the software recalibration of the home button first: Open any app that was installed on your phone when you bought it e...

Anonymous by Not applicable
  • 2789 Views
  • 4 replies
  • 1 kudos

Resolved! iphone 5 not working properly when connected to BT homehub5

Hi, Changed my broadband hub to a BT homehub 5 All devices work well apart from both iphone 5s that we have in the house They show that they are connected and apps work well, but when you try to use an internet browser, it says it is disconnected. Ca...

Anonymous by Not applicable
  • 3941 Views
  • 7 replies
  • 0 kudos

Incoming calls going to straight to VM

I have been experiencing the same issue for several weeks whereby all caller incoming calls go straight to VM on the first/second call and it is only upon the second or third call it rings. Please help!

Anonymous by Not applicable
  • 4406 Views
  • 8 replies
  • 0 kudos

Resolved! Can't send texts

When I try to send texts to non iPhones from my iPad they turn red and won't send. They'll send from my iPhone though. I'm sure they used to send but now starting to doubt my memory. Main reason I'm doubting is that it's taken me over 30 minutes tryi...

Anonymous by Not applicable
  • 5694 Views
  • 16 replies
  • 0 kudos