Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Pay for Internet! Doesn't work!!!

I pay for 4G Internet but whenever I get the 3G or 4G it never works, I have an iPhone 5 and it says I'm not subscribed to a cellular network, I look at my usage and it still says I have it all to use! HELP

IMEI bars

Hi there, I'm very confused, I've just spoken to 3 consecutive chat operators who have stated categorically that by barring my handset, the screen will lock. Turning the phone into a brick with no access to photos, notes or saved messages. The sim ba...

iPhone 5c upgrade

i ordered an iPhone 5c upgrade about 3 weeks ago now, and was told afterwards the colour I ordered was out of stock and would be a couple of days. Over a week later no phone so I used the on line chat and was told that they would definitely have stoc...

IOS 8.3 has been released

IOS 8.3 is out. Also carrier update is now at 19.0

Resolved! SIM Swap for lost phone

Hi I lost my phone a couple of weeks ago and I was sent a replacement SIM for my contract. I was sent a standard SIM but I now have an iPhone 6 so had to go to an O2 store to get a Nano. The assistant completed a swap through O2 evolution and I was a...

Resolved! Unlatching iPhone 6

I have recently submitted the unlatching request for my iphone6 that I had been using for over 6 months now. The unlatching did not go through. Therefore, I spoke with the O2 Helpdesk. Shocking enough, the O2 customer support guy informs me that O2 h...

Resolved! Travel

I am travelling off to America in the summer for 6 months and wont be using my phone which is on contract. Does anyone know anyway which i can either freeze my contract or change it to Pay as you go, as I wont want to be paying £50 a month when im no...

Claim

Dear O2, My number is **************. I have a contract with O2 about the iphone 6 silver 64gb. I also paid for the highest insurance £12.5 per month. Then I had lost my phone in January, O2 required me to call to police to take the reference number....

Resolved! New sim card no internet!

I have an iphone 5 and i just got a new pay monthly sim card. the internet wont work atall but my calls and txts are? Any help please?

Resolved! Deleted Conversation oops

I have accidently deleted a conversation on my messages Is there a way to get it back? thanks

O2

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