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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9796 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384036 Views
  • 4 replies
  • 0 kudos

Resolved! Unlatching iPhone 6

I have recently submitted the unlatching request for my iphone6 that I had been using for over 6 months now. The unlatching did not go through. Therefore, I spoke with the O2 Helpdesk. Shocking enough, the O2 customer support guy informs me that O2 h...

Anonymous by Not applicable
  • 3801 Views
  • 18 replies
  • 0 kudos

Resolved! Travel

I am travelling off to America in the summer for 6 months and wont be using my phone which is on contract. Does anyone know anyway which i can either freeze my contract or change it to Pay as you go, as I wont want to be paying £50 a month when im no...

Anonymous by Not applicable
  • 2645 Views
  • 4 replies
  • 0 kudos

Claim

Dear O2, My number is **************. I have a contract with O2 about the iphone 6 silver 64gb. I also paid for the highest insurance £12.5 per month. Then I had lost my phone in January, O2 required me to call to police to take the reference number....

Anonymous by Not applicable
  • 2342 Views
  • 3 replies
  • 0 kudos

Resolved! New sim card no internet!

I have an iphone 5 and i just got a new pay monthly sim card. the internet wont work atall but my calls and txts are? Any help please?

Anonymous by Not applicable
  • 6940 Views
  • 3 replies
  • 0 kudos

Resolved! Deleted Conversation oops

I have accidently deleted a conversation on my messages Is there a way to get it back? thanks

Anonymous by Not applicable
  • 3069 Views
  • 7 replies
  • 0 kudos

Missed calls

Just recently on my iPhone 5s I keep getting text messages saying "you missed a call from me" even though my phone was next to me and had a signal, it doesn't ring, the first thing I know about it is the text message. Is anybody else having the same ...

Anonymous by Not applicable
  • 2768 Views
  • 6 replies
  • 0 kudos

Resolved! Internet abroad

I am currently out of the UK, previously the internet on my phone has worked abroad, however since the evening of the 31st my internet has failed to work. Despite data roaming being turned on, the phone is saying there is no internet connection, this...

Anonymous by Not applicable
  • 2368 Views
  • 2 replies
  • 0 kudos

Resolved! Smashed screen

Has any one claimed on iPhone insurance. I have dropped mine and screen all smashed but don't want to be without it when being fixed?

Anonymous by Not applicable
  • 2468 Views
  • 3 replies
  • 0 kudos

O2UK wifi code texts

Why have I received 4 texts (and counting) in the past 10 mins with a wifi code?Never had a text from them before except my monthly bill.

Anonymous by Not applicable
  • 7930 Views
  • 6 replies
  • 0 kudos

Resolved! IPhone 6 Heating

Hi Guys, My iphone 6 seems to get very hot whilst on phone calls and using some apps. i can be on the phone for all of 8 minutes and the phone gets far too hot even in colder weather. Ive had every Iphone sinch Iphone 4 and not had this issue before,...

RossP81 by Level 3: Thinker
  • 3050 Views
  • 6 replies
  • 0 kudos