Merge Calls
on 07-02-2018 11:14
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 07-02-2018 11:14
I want to activate merge calls on my iPhone. I know this has to be done via O2 customer service. I'm told this facility will cost me 8p per minute. Is this correct? To be clear merge calls is where I call one person - put them on hold - I then call a second person and merge the calls so all three people can talk simultaniously. Will I be charged for this service?
- « Previous
- Next »
- 1 Posts
- 0 Topics
- 0 Solutions
on 03-06-2020 09:50
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-06-2020 09:50
Has anyone tried this recently? I cannot merge calls on my S9. Phoned up Customer Services and they couldn't help - they said talk to samsung. I tried it with WiFi Calling on and off.
- 151756 Posts
- 650 Topics
- 28843 Solutions
on 03-06-2020 10:37
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-06-2020 10:37
Customer service need to enable it on your account.
Call them again Guide: Coronavirus Community Help and Support
The best number to call on appears to be 0800 587 4005
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-09-2020 18:07
If you call 2 people off your own phone. But if you call 1 person and someone else rings you then you can merge the calls free of charge.
I see no reason for them to charge 15p pm i pay a monthly tariff that includes unlimited minuets so weather i call 1 person or 10 people there should be no diffrence.
- 1 Posts
- 0 Topics
- 0 Solutions
07-11-2022 12:10 - edited 07-11-2022 12:16
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
07-11-2022 12:10 - edited 07-11-2022 12:16
I just spoke to CS, they were only aware of conference calling at 15p per minute, no 'merging' calls available. Then, I insisted that it was a different thing from Conf Calls, and she looked into it again. She told me "it should work", I assured her it doesn't, she then told me "I'm adding a free Conference Call bolt on which should make it work". It did. Moral: Don't accept no for an answer, they can do this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-03-2023 12:12
I am thinking of switching to EE to 02. The only reason I would do so is to have the merge calls feature back. Can somebody confirm that the merge calls feature still works on 02? I have the iPhone SE (2nd generation). Your help is much appreciated.
- « Previous
- Next »
- « Previous
- Next »