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LOST PHONE

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Anonymous
Not applicable

on ‎03-06-2013 14:32

on ‎03-06-2013 14:32

Hi i lost my phone two days ago and doubt i will find it again. im not insured and just need a new sim sent out to me with my number and obviously contract on it! how do i get this? and i need a sim to fit a normal mobile. Thanks

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Anonymous
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‎03-06-2013 16:09 - edited ‎03-06-2013 16:10

‎03-06-2013 16:09 - edited ‎03-06-2013 16:10

Typically by now the sim will have been removed rendering the findmyiphone tracking software redundant. Really apple should have something to help stop a sim just being ejected as easy.

To the OP just phone 02 and they will send you a replacement sim out and hopefully they can block your phone and sim.

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MI5
Level 94: Supreme
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Registered:

on ‎03-06-2013 14:35

on ‎03-06-2013 14:35

Click on contact us at bottom of page and talk to live chat.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
Level 69: Guiding Light
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Registered:

on ‎03-06-2013 14:35

on ‎03-06-2013 14:35

You need to contact O2 and get the old sim blocked, they will send you out a new one.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Rycal
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In response to perksie
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Registered:

on ‎03-06-2013 15:37

on ‎03-06-2013 15:37

By any chance did you have an iCloud account setup on the phone? If so you may be able to track the lost phone https://www.icloud.com/

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.

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Anonymous
Not applicable

‎03-06-2013 16:09 - edited ‎03-06-2013 16:10

‎03-06-2013 16:09 - edited ‎03-06-2013 16:10

Typically by now the sim will have been removed rendering the findmyiphone tracking software redundant. Really apple should have something to help stop a sim just being ejected as easy.

To the OP just phone 02 and they will send you a replacement sim out and hopefully they can block your phone and sim.
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