Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Anonymous

Posts: 0

Keeping my number on O2 pay and go when swapping to micro sim for I phone??
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 05-11-2014 19:46
He people can someone please advise how I can keep my already O2 phone number for pay and go when swapping my sim to a micro sim for I phone??
Solved! Go to Solution.
Anonymous

Posts: 0

Re: Keeping my number on O2 pay and go when swapping to micro sim for I phone??
[ Edited ]Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
05-11-2014 19:48 - edited 05-11-2014 19:50
Via http://swapmysim.o2.co.uk
If a person upgrades to another phone and the new phone takes another sized Sim Card then this procedure moves the Tariff and Mobile number from the original SIM card to the new one.
This is the same is a new SIM card is required if a person feels their original one may be at fault.
Any O2 HighStreet Store can perform the swap in store or a person can take the SIM card home or request one via O2 Customer Services. 202 for Contract. 4445 for PAYG. 8002 for Business
Sim Swap link -> http://swapmysim.o2.co.uk
Be sure to ask for an Account Specific Blank SIM card as Contract and Pay As You Go versions hold different information.
The Service will stop on the original SIM card which indicates the swap has started. Turning the phone Off and On , or if applicable switching airplane mode On and Off ,with the new SIM card in every 20 minutes or so will typically help the connection to settle.
If your newly sent SIM card is a Nano sized version then another alternative if O2 have not supplied a SIM card adapter kit with it, is to pick this free adapter kit up from any O2 Store ,or order a set for a small fee from one of the auction sites.
If a person upgrades to another phone and the new phone takes another sized Sim Card then this procedure moves the Tariff and Mobile number from the original SIM card to the new one.
This is the same is a new SIM card is required if a person feels their original one may be at fault.
Any O2 HighStreet Store can perform the swap in store or a person can take the SIM card home or request one via O2 Customer Services. 202 for Contract. 4445 for PAYG. 8002 for Business
Sim Swap link -> http://swapmysim.o2.co.uk
Be sure to ask for an Account Specific Blank SIM card as Contract and Pay As You Go versions hold different information.
The Service will stop on the original SIM card which indicates the swap has started. Turning the phone Off and On , or if applicable switching airplane mode On and Off ,with the new SIM card in every 20 minutes or so will typically help the connection to settle.
If your newly sent SIM card is a Nano sized version then another alternative if O2 have not supplied a SIM card adapter kit with it, is to pick this free adapter kit up from any O2 Store ,or order a set for a small fee from one of the auction sites.
Re: Keeping my number on O2 pay and go when swapping to micro sim for I phone??
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 05-11-2014 19:50
Just use this form http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


