Hi guys, was hoping for some advice with issues I've had with reciving calls and SMS on Saturday that O2 haven't been able to help explain. As I work on an on call system for a hospital covering emergencies, I rely on my mobile phone when I am required to be made avalible for emergencies in the hospital.
On Saturday, my phone was being used for my on call, and attemps to call me, and SMS me were made but were not recieved despite my phone being on and O2 saying no issues with the network occured in my area. The phone was sitting on my charger, turned on seemingly acting as normal. I've never had any issues of this nature before with the phone either. It's an iPhone 5 and is up to date with its software.
I later found that several attempts were made to reach me, but calls went straight to voicemail. About 8 hours later, the voicemails and texts reached my phone all at once, while prior people were able to reach me via iMessage. I had been checking the phone was reciving signal throughout the day just to make sure and no issues were found.
Has any one else had similar issues or are able to explian why this could have happened? I'd appreciate any information ab=nyone can offer.
Thank you.
