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Iphone hotspot

Anonymous
Not applicable

I have an Iphone 4 with IOS7 and I can't enable my hotspot. When I try turning it on from setting it sends me to a this website, without any actual help.

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Anonymous
Not applicable
Look here

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),T...

Are you on an old legacy o2 tariff ?

You will probably have to ring 02 on 202 to set it up.

View solution in original post

Message 5 of 16
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Anonymous
Not applicable
You may need to ring o2 on 202 to set it up.

Tethering is for pay monthly customers only.
Message 2 of 16
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Anonymous
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I have unlimited internet on my phone, so that shouldn't be an issue.
Message 3 of 16
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Anonymous
Not applicable

I am a pay monthly customer. And I have unlimited internet. I did however, registered trough giffgaff. May that be an isssue?

Message 4 of 16
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Anonymous
Not applicable
Look here

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),T...

Are you on an old legacy o2 tariff ?

You will probably have to ring 02 on 202 to set it up.
Message 5 of 16
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Anonymous
Not applicable
Giffgaff is a stand alone network that is a virtual network on the o2 network.
Message 6 of 16
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adamtemp64
Level 66: Unequalled
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Registered:
ask on the giffgaff community then this has nothing to do with o2

And for clarity if it is an old o2 unlimited data tariff you cannot enable tethering only new limited monthly tariffs can enable tethering on o2
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 16
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Anonymous
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As far as I'm aware they don't allow tethering in some goody bags.
Message 8 of 16
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Anonymous
Not applicable
Raluca if You need any further assistance don't hesitate to ask.

It doesn't matter what network your on I'm here to help where I can.
Message 9 of 16
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Anonymous
Not applicable

Yeah if you are with GiffGaff altho they run on O2's network (and are owned by the same parent company) they are not the same.

 

They do not support tethering.

 

There are unofficial way's of doing it, but on an iPhone that requires a jailbreak and also GiffGaff may smack your hands wink

Message 10 of 16
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