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Iphone 6s?

Anonymous
Not applicable
I've just ordered a new upgrade (iphone 6 ) and then been told that the new iphone 6s is out tomorrow ? 9th September. I've tried cancelling my order but I can't. Is there any way of doing it online ? As I don't really want to go through with the order if the new one is out tomorrow. And if I was able to cancel, would I then be able to order the newest model when out tomorrow ? Thanks.
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MI5
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@Anonymous wrote:

am i right in thinking that at any point you could just pay off the remaining balance of the phone even after 6 7 8 months etc and the airtime balance is waived ?


Yes, have a look here http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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thanks i've seen it mentioned before on other forums and other o2 threads where people say 12 months quite alot i suppose its when the new update of whatever phone they have which is usually 12 months.

While i still haven't received any further email regarding my order i did contact o2 support online and they confirmed the order had gone through and that i should receive an email closer to to despatch date regarding delivery etc
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MI5
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Yeah, I guess that's the case.
You can upgrade after one month if you pay off the device plan if you want to.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Hi @Anonymous

Have a browse through this FAQ thread...will tell you all you need to know about dispatch......hopefully :wink:

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/The-UnOfficial-iPhone-6s-FAQ-Thread/td-p/911514

Veritas Numquam Perit

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Message 134 of 138
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Anonymous
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I rang O2 and confirmed you can still upgrade on the 30gb tariff if you pay the device part of.

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viridis
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You can upgrade on any tariff if you pay the device plan off.
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MI5
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That's the whole point of refresh :wink:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Message 138 of 138
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