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Iphone 6 s Light on above battery symbol

Anonymous
Not applicable

on ‎24-10-2017 11:57

on ‎24-10-2017 11:57

There is a light above the battery symbol on permanently. The battery life is awful even when background apps are turned off. Any advice? Thanks

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MI5
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on ‎24-10-2017 12:02

on ‎24-10-2017 12:02

Can you get a screenshot?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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on ‎24-10-2017 13:01 - last edited on ‎24-10-2017 14:35 by

on ‎24-10-2017 13:01 - last edited on ‎24-10-2017 14:35 by

IMG_0529.JPG

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MI5
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on ‎24-10-2017 13:28

on ‎24-10-2017 13:28

Ok, so that's weird!
If it's not the torch function that's turned on I'd try a reset first and then a full backup and restore from iTunes.
Failing that I'd go to Apple for help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎24-10-2017 13:41

on ‎24-10-2017 13:41

Yeah not the torch...Tried the reset will try the full back up and restore next just in case!! Then a trip to the apple store indeed!

 

Cheers

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MI5
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on ‎24-10-2017 13:43

on ‎24-10-2017 13:43

Let us know when you figure it out please.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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