cancel
Showing results for 
Search instead for 
Did you mean: 

Iphone 6 out of stock!!

Anonymous
Not applicable
After being an 02 customer for many years I am disappointed with poor customer service. I ordered an iphone 6 on 21/09/14 and a month down the line I have not received anything. I have already spoken to them on 2 occassions and I should have received my handset within 14 days. All I receive is texts and emails saying sorry you have not recieved your handset. Really disappointed
Message 1 of 8
3,358 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
CPW do have them.

So do the Apple Store if not having the refresh tariff is not a deal breaker.

View solution in original post

Message 5 of 8
3,247 Views
7 REPLIES 7

jonsie
Level 94: Supreme
  • 95544 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

MI5
Level 94: Supreme
  • 151642 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
and before it's repeated yet again by someone else, this is the complaints link http://www.o2.co.uk/how-to-complain although I'm not sure how useful it will be to you.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 8
3,332 Views

jonsie
Level 94: Supreme
  • 95544 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

There is nothing anyone can add here that hasn't been said in the other thread so further comment is fairly pointless.

Message 4 of 8
3,324 Views

Anonymous
Not applicable
CPW do have them.

So do the Apple Store if not having the refresh tariff is not a deal breaker.
Message 5 of 8
3,248 Views

Anonymous
Not applicable
Thanks, think I will cancel my order and go with CPW or Apple Store
Message 6 of 8
3,123 Views

Anonymous
Not applicable
No worries.

Still to repeat they can't offer the Refresh deals that only O2 directly can.

To reserve one at your Apple Store then go to this link adjust after midnight

http://www.apple.com/uk/retail/iphone/

My colleague at work called CPW one day and received the phone the next.
Message 7 of 8
3,113 Views

Anonymous
Not applicable
Deffo advise to go to CPW grin happy days
Message 8 of 8
2,934 Views