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Anonymous
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Iphone 6 out of stock!!

After being an 02 customer for many years I am disappointed with poor customer service. I ordered an iphone 6 on 21/09/14 and a month down the line I have not received anything. I have already spoken to them on 2 occassions and I should have received my handset within 14 days. All I receive is texts and emails saying sorry you have not recieved your handset. Really disappointed
Posts: 84,052
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Registered: ‎04-01-2009

Re: Iphone 6 out of stock!!

Posts: 115,753
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Registered: ‎04-04-2012

Re: Iphone 6 out of stock!!

and before it's repeated yet again by someone else, this is the complaints link http://www.o2.co.uk/how-to-complain although I'm not sure how useful it will be to you.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,052
Topics: 580
Solutions: 4,249
Registered: ‎04-01-2009

Re: Iphone 6 out of stock!!

There is nothing anyone can add here that hasn't been said in the other thread so further comment is fairly pointless.

Anonymous
Posts: 0

Re: Iphone 6 out of stock!!

CPW do have them.

So do the Apple Store if not having the refresh tariff is not a deal breaker.
Anonymous
Posts: 0

Re: Iphone 6 out of stock!!

Thanks, think I will cancel my order and go with CPW or Apple Store
Anonymous
Posts: 0

Re: Iphone 6 out of stock!!

No worries.

Still to repeat they can't offer the Refresh deals that only O2 directly can.

To reserve one at your Apple Store then go to this link adjust after midnight

http://www.apple.com/uk/retail/iphone/

My colleague at work called CPW one day and received the phone the next.
Anonymous
Posts: 0

Re: Iphone 6 out of stock!!

Deffo advise to go to CPW Smiley Very Happy happy days