Solved: Re: Internet

Ea-7 · ‎05-02-2015

My internet does not work in my iPhone 6 for few hours same was yesterday, i turn Off the phone and check optiond but it do not help

MI5 · ‎05-02-2015

Sounds like network congestion to me mate - Not a lot you can do as it means too many people are trying to use the same mast as you at the same time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous · ‎05-02-2015

Check http://status.o2.co.uk

On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows. Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.

and settings , General, reset , reset network settings.

MI5 · ‎05-02-2015

Are you getting any network symbol at the top of the phone, ie G, 3G etc?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ea-7 · ‎05-02-2015

Yes 3G but not work

Anonymous · ‎05-02-2015

What does your service status say ?

MI5 · ‎05-02-2015

Sounds like network congestion to me mate - Not a lot you can do as it means too many people are trying to use the same mast as you at the same time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ea-7 · ‎05-02-2015

Ok thanks a lot pal 👍

MI5 · ‎05-02-2015

No worries mate.
O2 is rolling out a series of network upgrades that should help stuff like this but they haven't told us which areas are getting it next so we don't know.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ea-7 · ‎05-02-2015

Yeah

Anonymous · ‎09-02-2015

Hi @Ea-7 ! Is your internet working fine now?

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