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Internet connection to Mercedes Apps

Anonymous
Not applicable
I've just got a new Merc company car and can't get my iPhone 6s to create an internet connection with the car to access the apps available. The Bluetooth pairing for phone and audio is fine but not the data one.
I've read bits on the web and it seems there maybe some alternative carrier settings which work. Help
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MI5
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You need BlueDUN+
http://www.mercedes-benz-mobile.com/gb/en/w204:2011-03:2012-05/quicksearch/?7011
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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adamtemp64
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Have you enabled the personal hotspot facility on the iphone ? do you have the Idata apn?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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I have tried combinations of idata and mobile APN settings with hotspot on and off, the nearest to making a connection is with hotspot on but it times out after about a minute and I get the dreaded "internet connection temporary unavailable"
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adamtemp64
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If on an Iphone tariff then idata is the best apn to use. The hotspot function has to be enabled and over bluetooth / wifi enabled option when turning it on

 

Depending on phone location in the car this may have an effect on it getting a strong signal hence internet unavailable.

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 12
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MI5
Level 94: Supreme
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Registered:
You need BlueDUN+
http://www.mercedes-benz-mobile.com/gb/en/w204:2011-03:2012-05/quicksearch/?7011
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 12
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Anonymous
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thanks I'll keep trying
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adamtemp64
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What is the exact model of merc ? thought merc now supported pan bluetooth protocol that apple uses

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 12
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MI5
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Read the link I posted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 12
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adamtemp64
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i did for a very old model ? hence asking for the model as op said new company car

http://www.mercedes-benz-mobile.com/gb/en/w205:2015-09/quicksearch/?7262

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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It's the only way to connect.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 12
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