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Accepted Solutions
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@AnonymousContact customer service. http://www.o2.co.uk/contactus Stay on the line until you get to the menu to report a lost or stolen phone. Also report the loss to the police. If you know the IMEI number of the phone it's always a help.
Edit: You can also fill in this form: https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form
- 24361 Posts
- 1058 Topics
- 3818 Solutions
@AnonymousContact customer service. http://www.o2.co.uk/contactus Stay on the line until you get to the menu to report a lost or stolen phone. Also report the loss to the police. If you know the IMEI number of the phone it's always a help.
Edit: You can also fill in this form: https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form
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To add to what @Bambino has said ...there is a community guide here on lost and stolen devices @Anonymous
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If your insurance is with O2 you will also need to call customer service to make a claim so a police reference number is definitely needed.
