cancel
Showing results for 
Search instead for 
Did you mean: 

Insurance

Anonymous
Not applicable

Lost my iPhone and I do have insurance 

Message 1 of 4
2,178 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 86: Prestigious
  • 24361 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:

@AnonymousContact customer service. http://www.o2.co.uk/contactus Stay on the line until you get to the menu to report a lost or stolen phone. Also report the loss to the police. If you know the IMEI number of the phone it's always a help.

Edit: You can also fill in this form: https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 4
2,173 Views
3 REPLIES 3

Bambino
Level 86: Prestigious
  • 24361 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:

@AnonymousContact customer service. http://www.o2.co.uk/contactus Stay on the line until you get to the menu to report a lost or stolen phone. Also report the loss to the police. If you know the IMEI number of the phone it's always a help.

Edit: You can also fill in this form: https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 4
2,174 Views

Cleoriff
Level 94: Supreme
  • 127454 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

To add to what @Bambino has said ...there is a community guide here on lost and stolen devices @Anonymous

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1023990#M122177

 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
2,169 Views

jonsie
Level 94: Supreme
  • 95569 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

If your insurance is with O2 you will also need to call customer service to make a claim so a police reference number is definitely needed.

Message 4 of 4
2,152 Views