Incorrect number assigned to new I phone

[Anonymous]

• Took delivery of a I phone 5 and swapped the sim via texting the phone had took my business no and I'm showing 2 bills one  for my old simplicity acc and one for the new I phone

[Anonymous]

2 bills?

Was it an upgrade or did they open a new account? 

[Anonymous]

I've justo rang them iwashstand  an upgrade but came through with a new number so they are in the  process of transferring my original number

[Anonymous · Accepted solution]

Yeah, that happens too often.
Remember when it's done to go onto Settings > Phone on the iPhone and change the number at the top to your number. Also remember to text WIFI to 2121

Hope it goes through quickly