I phone 5 no mobile internet ggrrrrrrr

[Anonymous]

I got my phone the other day and can't get on the internet unless on my wii at home.  I've read the posts about reseting the internet settings but it hasn't helped. I've also checked my account and Im on an i phone tarrif and my phone is displaying the right idata.o2.co.uk apn.

Any ideas guys???

Really not impressed with this phone to say the least 😞

[Anonymous]

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@MI5 wrote:
I got chastised by a poster last week for incorrectly reading the question..... was only trying to help too

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The cheek of some folk they ask a question, and then chastise because you'd incorrectly read the question.

[perksie]

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@MI5 wrote:
I got chastised by a poster last week for incorrectly reading the question..... was only trying to help too

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Think yourself lucky, I've heard of people who pay cash for that kind of treatment. 

[MI5]

I know.... and we do it all for love

[perksie]

It gets a bit wearing after a while, you tell somebody they're barking up the wrong tree and get accused of all sorts.

[jonsie]

Topic was deleted as I recall and this one seems to be going off topic guys:smileywink:

[perksie]

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@jonsie wrote:

Topic was deleted as I recall and this one seems to be going off topic guys:smileywink:

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Only slightly!

[Anonymous]

Right guys, there might be a light at the end of the tunnell , I spoke with o2 customer service yesterday and got told to switch if off and then back on again and to do a network reset on the phone, and guess what,  yep still not working.  So i was told that there must be a provisioning error at their end so to wait 24 hours, i've waited 27 hours and still no 3G, I phoned them again just now to be told to wait another 24 hours and they will raise an internal report on my account to try and find the problem.

So in summary, so near yet so far !!!!!!!

[perksie]

Thanks for the update, I hope they can sort it out for you.