Re: I can not send text messages.

KateRennie · ‎12-01-2021

Hi. So, I’ve recently had a new iphone, I have had my number transferred from my old phone. I have no issue with the signal, I can make phone calls and receive them, I can also send and receive imessages, but I can not send a text message. I have tried everything but they are still not sending. Cpuld anyone help? Thanks.

MI5 · ‎12-01-2021

@KateRennie

Check in Settings >Messages and see if "send as sms" is turned on?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

KateRennie · ‎12-01-2021

It is turned on, but still not sending, thank you!

MI5 · ‎12-01-2021

Try these tips @KateRennie

Guide: Text Message Tips (not sent or received)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎18-01-2021

Hows it going @KateRennie? Are you still having problems sending text messages?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

I can not send text messages.

Apple Watch Cellular Data stuck on 'Activating'

Sim not working In new phone

Billing

Upgrade

MultiSave/Loyalty Offer - Apple Watch