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I bought an iPhone 13 Pro Max

Robert16
Level 1: Joiner
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Hi guys, how are you? I would like to ask a question if anyone has had a similar experience.
I made the purchase at dawn last Saturday and the estimated delivery date to the store was until the 15/03. 
I went to the store and was informed that the order had not yet arrived and that an email would arrive for me informing the day of collection, until today nothing has arrived informing the collection, should I be worried?

 

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MI5
Level 94: Supreme
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@Robert16 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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