cancel
Showing results for 
Search instead for 
Did you mean: 

Hotspot abroad?

Anonymous
Not applicable
I don't seem to be able to use my phone as a hotspot for data when abroad. Works fine in the UK. Can anyone help? Many thanks!
Message 1 of 7
14,880 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 127422 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Never used mine but I am sure @MI5 @jonsie or @viridis could help. I have mentioned them so hope they come online to assist you ...:smileywink:

Edited to ask what phone you are using?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
14,876 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
You cannot tether if using o2 travel.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
14,864 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
I don't think standard mobile contracts include tethering, which is what this would be.
I believe it's mentioned in the o2 travel terms and conditions.
Message 4 of 7
14,864 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Number 7 of O2 travel terms
You may not use your Smartphone as a personal hotspot connection (this is also known as tethering) while using O2 Travel data.

http://www.o2.co.uk/termsandconditions/mobile/o2travel-paymonthly-terms-and-conditions
Message 5 of 7
14,860 Views

Wa10
Level 19: Quirky
  • 418 Posts
  • 32 Topics
  • 29 Solutions
Registered:

I'm not one of the afore mentioned, however quick thought which sprung to mind - are you trying to use O2 Travel data as a hotspot? If so then I know that's not permitted, so could be why you're having an issue.

 

If it's standard roaming data at standard rates then I'm not aware of any limitation/restriction so long as you're a Pay Monthly customer (don't think it's permitted on PAYG?), part from the roaming data spend cap on your account.

 

 Edit: Too slow! Haha 

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
Message 6 of 7
14,853 Views

madasaf1sh
Level 78: King of Kings
  • 12016 Posts
  • 69 Topics
  • 3221 Solutions
Registered:
If using an iphone, then the APN is switched when using tethering to use the apn imodem.o2.co.uk, this is then routed differently internally at o2.

So its quite easy for o2 to identify traffic and block at a network level.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 7 of 7
14,819 Views