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Extremely slow download speed

Anonymous
Not applicable

on ‎06-12-2012 15:49

on ‎06-12-2012 15:49

Hello, I have purchased a new iPad but when installing an app from the App Store have found that the download speed is extremely slow. Why should this be the case with 02?

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MI5
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on ‎06-12-2012 15:52

on ‎06-12-2012 15:52

What connection are you using for your download? GPRS will be slow moving up in speed as you go to 3G HSPDA and ultimately a wifi connection.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Toby
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on ‎07-12-2012 09:11

on ‎07-12-2012 09:11

Moved to the iOS section slight_smile
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adamtemp64
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‎07-12-2012 09:15 - edited ‎07-12-2012 10:30

‎07-12-2012 09:15 - edited ‎07-12-2012 10:30

What icons are shown next to o2-Uk if it is a circle that is gprs if an E that is edge if 3 then it is any variant of o2's 3g network.

 

Grps slowest and in most cases unusabale for downloading

Edge faster but still slow

3 should be fast enough to do things quickly depending on how many others are on the cell downloading etc

 

If it is on o2 broadband and via wifi with the fan symbol what are other devices like.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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